Administration Building is opened daily from 10am – 9pm stop by as a means to cool off, charge electronic devices, etc.

The admin building is temporarily closed, until 5/5/2024, due to District Elections. During this time there will not be personnel available to accept reservations. Your requests will be addressed once the building is opened back up.

Due to an emergency in your area your water and wastewater system will experience limited or no service for a limited time frame. Our first responders and repairs teams are aware, in route, and currently working to resolve the issues to restore service as soon as possible. Currently the restoration time is unknown but, in most cases, services are normally restored within 4-8 hours. Please check with your Municipal Utility District Website for additional updates. Thanks in advance for your cooperation and understanding during this emergency outage.

Due to an emergency outage at your local water plant, some individuals had experienced little to no service with their water systems. Our first responders and repairs teams have already resolved the issue and your water system is back in full service.

2024 Election Information

Notice of Election (PDF)

Dates and Times:

• Early Election:
• • 4/22/2024 – 4/26/2024 from 8:00 am to 12:00 pm and 1:00 pm to 6:00 pm
  • 4/29/2024 – 4/30/2024 from 8:00 am to 12:00 pm and 1:00 pm to 6:00 pm
• Election Day:
• • 5/4/2024 from 7:00 am to 7:00 pm

Location (for Early and Election Day):

• 12525 Wellington Parkway, Houston, Texas 77014 (Administration Building)

For further information continue to the Elections Page using the link below.

Dear MUD 304 Residents,

In the past 24 hours, the surface water connection to the water plant was lost and all water being used was well water. We quickly contacted MOC and Central Harris County Regional Water Authority and were notified that the valve connection for the surface water was down. As of now, all connections have been fully repaired and the water plant is back to normal working condition.

We are happy to take any calls regarding your questions and concerns regarding this matter and we wish you a Happy Easter weekend.

Sincerely,
Precision Utility LLC

Due to a natural occurrence in surface raw water characteristics, which are common, or emergency mechanical repairs in your water production and treatment system we will experience a limited aesthetic, taste, odor, or color issue(s). Our first responders and repairs teams are aware, in route, and currently working to resolve the issues to restore service as soon as possible. Please be advised that “Aesthetics -Taste, Odor and Color” are EPA Secondary Standards and pose no health risk. Our Certified operators and laboratories are conducting routine sampling per Texas Commission on Environmental Quality rules and regulations and should a precautionary or required Boil Water Notice be required we will issue as prescribed in PWS 30 TAC, subchapter F, Section 290.122(a), PWS 30 TAC 290.109(b)(1)(A-D)], PWS 30 TAC 290.46(q)(4), & PWS 30 TAC 290.46(q). Currently the restoration time is unknown but, in most cases, services are normally restored within 4-8 hours. Please check with your Municipal Utility District Website for additional updates.

For more information about drinking water aesthetics please visit the City of Houston website https://www.houstonpublicworks.org/taste-odor-color#230548828-4059462927. Thanks in advance for your cooperation and understanding during this water quality event.

Sincerely,
Management,
Precision Utility LLC

Due to the artic front moving across the Continental US and through the State of Texas early next week we encourage all Precision Utility customers to make advance preparations which include the following: wrap exposed piping, cover plants, or bring them inside, and take care of your pets. We also encourage to conservatively, due to water supply, drip a faucet during freezing temperatures, to prevent leaks. The dripping of faucets will minimally affect your water bill and be a lot less than making repairs. We are expecting cold temperatures for a few days and our Texas winters are technically December, January, and February. At this time, we are not expecting sleet, snow, or high winds; should those factors arise our call center will remain closed, but our on-call personnel will be on standby. If roads are impassable, we will reconvene when it is safe for travel. As always, when we receive service requests, we will be in-route to restore utility services as soon as possible, and when it is safe for crews.

Sincerely,
Management,
Precision Utility LLC

The Central Harris County Regional Water Authority is lifting Stage 2 of its’ Drought Contingency Plan (DCP), due to reduced demand. Please keep in mind that Stage 1 of the DCP remains in effect.

We thank you for your cooperation during the implementation of Stage 2 of its DCP. We will continue to monitor water use and will provide further notice if the drought stage changes or if Stage 1 drought conditions are lifted.

Thanks in advance for your understanding and cooperation,
Harris County MUD No. 304